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E-commerce: An Introduction

Audience

A wide range of information technology (IT) professionals and business managers, including departmental managers, webmasters, IT managers, intranet/extranet/Internet consultants and system integrators

Prerequisites

Familiarity with the concept of the Internet and e-commerce

Course Aim

To provide an overview of e-commerce, categorize it, and examine its application to business

Learning Objectives

Define what e-commerce is. Describe how e-commerce builds on the traditional commerce transaction. Discuss the scope of e-commerce and how e-commerce relates to business processes. Distinguish between the categories of e-commerce. Outline how e-commerce can be applied.

Topics Covered

The basics - E-commerce and business - What e-commerce offers - The roots of e-commerce - A new business process Categories of e-commerce - Customer-to-business activities - Business-to-business activities - Other types of e-commerce Applied e-commerce - Customer transactions - Hands-on: Shopping online - Business-to-business