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Consumer Behavior: Consumer Attitudes

Course Status: Released
Course Language: English
Course Duration: 4 Hours
Deployment Options: Online, Interactive CDs, Network, Downloads, Intranet

Audience
Managers, prospective managers, and any other employees seeking advanced competency in the theory and practice of consumer behavior
Prerequisites
A comprehensive understanding of the principles of marketing
Course Aim
To outline the importance of consumer attitudes
Learning Objectives
Discuss the power of attitudes.
Explain how attitudes are formed.
Describe attitude models.
Outline ways of predicting behavior.
Identify models of communication.
Realize the importance of source credibility.
Construct and send a message.
Distinguish between message appeals.
Change attitudes.
Topics Covered
The Development of Attitudes
-
The power of attitudes
- Attitude formation

Modeling Attitudes and Behavior
-
Attitude models
- How to predict behavior

How to Change Attitudes
-
Models of communication
- The source
- The message
- Message appeals
- DecisionPath: Designing a campaign



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